How to trouble shoot data retention and Database growth Below are steps to take to try and resolve or deal with data retention issues and explain how to safely 'prune' data/reduce the amount of data being retained. Last Update: 2017-08-16Size: 83 kb Type: Knowledge Base ArticlesID: TEC000004903
Multiple UMP Servers not in sync After configuring multiple UMP nodes per https://docops.ca.com/ca-unified-infrastructure-management/8-5-1/en/installing-ca-uim/install-unified-management-portal-ump/configure-multiple-ump-servers - but changes on one node are not synced to the other.
Last Update: 2017-08-16Size: 83 kb Type: Knowledge Base ArticlesID: TEC1409277
Firewall Considerations for UIM Hub Tunnels This article serves as a repository for knowledge that CA has gained through working with customers in the field regarding the appropriate configurations for firewalls in a UIM Hub tunnel environment. Last Update: 2017-08-16Size: 83 kb Type: Knowledge Base ArticlesID: TEC1033813
probeDiscovery queue not processing any messages The discovery_server probe shows high CPU consumptions but fails to clear messages from the probeDiscovery queue, eventually causing the hub to disconnect the queue. Last Update: 2017-08-16Size: 83 kb Type: Knowledge Base ArticlesID: TEC1649953
The Alarms are not showing the CA Service Desk Incident number After migrating to sdgtw from casdgtw, the CA Service Desk incident number is not displayed on the alarm. Previously, with the casdgtw the incident number would appear in the custom_1 field.
Last Update: 2017-08-10Size: 83 kb Type: Knowledge Base ArticlesID: TEC1844142
VMWare Probe key host not found When configuring a new vmware template it appears to be corrupted as soon as we save the configuration. We have audit enabled Last Update: 2017-08-09Size: 83 kb Type: Knowledge Base ArticlesID: TEC1154516