CA User Activity Reporting
Stabilization and End of Life Announcement
February 14, 2014
To: CA User Activity Reporting (UAR) Customers
From: The CA Technologies UAR Product Team
Subject: Stabilization and End of Life Announcement for CA UAR
CA Technologies is continually working to improve our software and services to best meet the needs of our customers. As a part of our regular product planning cycle, we have reviewed the position of CA UAR in the marketplace, from both a sales and technology perspective. We have discovered that while this product still provides useful functions to some customers, its value to most customers and prospective customers in the market has declined significantly over the past few years. Therefore, we have decided to stabilize and End of Life CA UAR in accordance with our CA Support Policy and Terms (https://support.ca.com).
The function of stabilization of CA UAR means that there will be no new releases or further enhancements to this product after the release of CA UAR 12.6, currently scheduled for mid calendar year 2014. However, maintenance and support for this product will continue in accordance with your active maintenance contract.
Stabilization is generally the phase preceding End of Life, please consider this as written notification that technical support for CA UAR will be discontinued beginning December 31, 2017.
In addition, you can purchase CA Extended Support, one of the CA Technologies support offerings, which is designed to extend support for software product versions or releases that have reached their End of Life Date.
Please visit our website, CA Support Online (https://support.ca.com/), for more information.
Your success is very important to us, and we look forward to continuing our successful partnership with you.