Change Download Preference


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Current Preference
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Change Preference to:

New Tool for Secure File Transfer
in Customer Support Portal Goes Live on March 23

Date:  March 22, 2018

Users of CA Technologies case file upload and download functions have asked for an improved experience.  We have identified a new tool, CrushFTP, that provides a much better user experience.  

On March 3, 2018, we replaced the third-party FTP and JCL software with CrushFTP.  On March 23, we will take the next step of implementing CrushFTP in the Customer Support Portal (support.ca.com).   Using the "Manage File Attachments" button on the case page will now bring up CrushFTP.