Change Download Preference

Current Preference
Change Preference to:

New Tool for Secure File Transfer
in Customer Support Portal Goes Live on March 23

Date:  March 22, 2018

Users of CA Technologies case file upload and download functions have asked for an improved experience.  We have identified a new tool, CrushFTP, that provides a much better user experience.  

On March 3, 2018, we replaced the third-party FTP and JCL software with CrushFTP.  On March 23, we will take the next step of implementing CrushFTP in the Customer Support Portal (   Using the "Manage File Attachments" button on the case page will now bring up CrushFTP.