All customers that use SMP/E RECEIVE ORDER to retrieve PTFS and HOLDDATA.
The CA SMP/E Internet Service Retrieval Server will be unavailable on Saturday, March 17, 2018, from 09:00 a.m. to 05:00 p.m. ET (GMT-4).
If you need to acquire any critical PTFS during the outage, you can use CA Support Online to download maintenance.
If you want to get started using SMP/E RECEIVE ORDER, go to CA SMP/E Internet Service Retrieval Documentation.