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CA Process Automation 4.3 SP01
Customer Notification

Date: August 19, 2016

To all CA Process Automation customers:

Following our notification of August 08th, 2016, that highlighted an error condition that had been found when upgrading from Process Automation 4.3 HF01 to 4.3 SP01 which resulted in the latest GA release download being temporarily disabled, the CA Technologies Process Automation product team is now pleased to announce that the aforementioned error has been addressed and the 4.3 SP01 deliverables are now available again to download from

The 4.3 SP01 release can now be used to upgrade from all currently supported versions of CA Process Automation.

We apologize for any inconvenience that the temporary withdrawal of the 4.3 SP01 release may have caused you.

Please visit the CA Process Automation product information page on the CA Support Online website at for detailed information concerning this Service Pack, up-to-date support information, and the latest technical bulletins.

You can download your copy of CA Process Automation 4.3 SP01 from CA Support Online If you have any questions or require assistance please contact CA Customer Care online at where you can submit an online request using the Customer Care web form: You can also call CA Customer Care at +1-800-225-5224 in North America or see for the local number in your country.

Should you need any assistance, our CA Services experts can help. For more information on CA Services and how you can leverage our experience, please visit

Your success is very important to us, and we look forward to continuing our successful partnership with you.