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Agile Central Support has moved to CA Support Online!

Date: November 2016

In case you missed the notification, Agile Central Support has moved to! We moved existing cases created in the last 15 months and automatically registered contacts in the Customer Support portal at To get logged in, just reset your password!

Create a Case

You can always contact the Customer Care Center at 800-225-5224 to open a case. If you'd like to use the CA Support Online to create a case, you'll need to login (or register) first. 


If you created a case in the past year, you are already registered and you just need to reset your password here by entering your Agile Central email address. If your email address is not found, follow the registration process by clicking the Register Now button. In order to register for CA Support, you will need a Site ID to identify your company and the products for which you are eligible to receive support. Contact your internal admin or CA Customer Care to obtain the Site ID. 

For assistance creating a case or registering, please contact the Customer Care Center at 800-225-5224.

To find your local call-in number if you are not located in North America:

Tip: When selecting a product while creating a case, enter the keyword Agile, not Rally, in the search bar.

We also encourage you to follow the Agile Central Community!