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Update on NetQoS Hardware Appliances and Hardware Support

CA Technologies | NetQoS Customers,

At CA Technologies we are committed to deliver the best network management technologies and products in the industry and we would like to provide you with updated information about our new appliances and support.

NetQoS previously used platforms from Dell and HP to serve our appliance model for CA NetQoS ReporterAnalyzer, CA NetQoS SuperAgent, CA NetQoS NetVoyant, and CA NetQoS Unified Communications Monitor. We have recently switched from those specific vendor platforms to a more extensible platform from SuperMicro. Customers who have purchased a CA NetQoS SuperAgent MultiPort Collector will be familiar with SuperMicro as the platform for that appliance. The SuperMicro platform we have chosen provides our products with increased performance and scalability that our customers want.

In addition to the new platform, hardware support for our appliances has also improved. You will now be able to service SuperMicro appliances globally in a manner that was unavailable with the older appliances. With our new vendor working along with CA Support, part replacements and service will be easier and faster than before.

Any new orders will be fulfilled with our new appliance SuperMicro platform. We hope you test drive one soon!

If you have any questions regarding our new appliances, feel free to reach out to your CA Technologies Support Availability Manager, Sales Account Team, or Support Team.

CA Technologies Support Team