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CA Service Desk Manager 14.1
Solutions & Patches

  • Windows
  • Informational Solutions Index
  • Unix
  • Linux
  • Note: In keeping with the recently updated Defect Resolution Policy, patches prior to the latest available cumulative/roll-up are no longer available for download.
    For additional information please review the Community webcast.

    Name Type Size Date Released Description Prerequisites
    Windows
    RO98013 CAZ 519.0 MB 09/20/17 WIN-CASM 14.1.04.1 ROLLUP PATCH (REQUIRES 14.1.04) RO96941
    RO97403 CAZ 3.2 MB 08/09/17 WIN-SUPPORT FOR TLS1.2 WITH EEM 12.6 None
    RO97242 CAZ 90 KB 07/27/17 WIN-EXPORT TICKET LIST EXPORTED WITH WRONG EXTENTI None
    RO96941 CAZ 1.2 GB 07/05/17 WIN-CASM 14.1.04 VALUE PACK None
    RO94181 CAZ  3.5 MB 02/01/17 WIN-14.1.02-VULNERABILITY IN MOBILE MANAGEMENT APPLICATION  - ENGLISH- CUM2 RO86158
    RO94180 CAZ  3.5 MB 02/01/17 WIN-14.1.01-VULNERABILITY IN MOBILE MANAGEMENT APPLICATION - ENGLISH - CUM1 RO80218
    RO93720 CAZ  3.5 MB 01/10/17 WIN-14.1.03-VULNERABILITY IN MOBILE MANAGEMENT APPLICATION - ENGLISH - CUM3 RO90511
    RO92235 CAZ  1.1 MB 09/27/16 WIN-ERROR WHILE OPENING SURVEY OR CREATING TICKET
    This is a HYPER fix.
    None
    RO83058 CAZ 372 KB 07/23/15 WIN-CMDB CLASSES WITH SAME NAME - Simplified Chinese None
    RO83057 CAZ 429 KB 07/23/15 WIN-CMDB STRINGS IN ENGLISH FOR NON-ENGLISH SERVIC - Brazilian Portuguese None
    RO83056 CAZ 405 KB 07/23/15 WIN-CMDB STRINGS IN ENGLISH FOR NON-ENGLISH SERVIC - Italian None
    RO83055 CAZ 405 KB 07/23/15 WIN-CMDB STRINGS IN ENGLISH FOR NON-ENGLISH SERVIC - Spanish None
    RO83054 CAZ 437 KB 07/23/15 WIN-CMDB STRINGS IN ENGLISH FOR NON-ENGLISH SERVIC - French Canadian None
    RO83053 CAZ 434 KB 07/23/15 WIN-CMDB STRINGS IN ENGLISH FOR NON-ENGLISH SERVIC - French None
    RO83052 CAZ 458 KB 07/23/15 WIN-CMDB STRINGS IN ENGLISH FOR NON-ENGLISH SERVIC - Japanese None
    RO83051 CAZ 433 KB 07/23/15 WIN-CMDB STRINGS IN ENGLISH FOR NON-ENGLISH SERVIC - German None
    RO81482 CAZ 14.3 MB 05/26/15 WIN-SUPPORT AUTOMATION DIGITAL CERTIFICATE EXPIRY None
    RO80745 CAZ 98 KB 04/28/15 WIN-PAGE MAY HANG WHILE TRYING TO EDIT A ROLE
    This is a Hyper Fix
    RO80230
    RO79125 CAZ 108.5 MB 03/13/15 WIN-CABI DASHBOARDS DO NOT RUN ON NON-TENANTED ENV None
    UNIX
    AIX
    RO98028 CAZ
    tar.Z
    451.0 MB
    621.0 MB
    09/21/17 AIX-CASM 14.1.04.1 ROLLUP PATCH (REQUIRES 14.1.04) RO96940
    RO97305 CAZ
    tar.Z
    90 KB
    73 KB
    08/03/17 AIX-EXPORT TICKET LIST EXPORTED WITH WRONG EXTENTI None
    RO96940 CAZ
    tar.Z
    1.0 GB
    1.4 GB
    07/05/17 AIX-CASM 14.1.04 VALUE PACK None
    RO81485 CAZ
    tar.Z
    14.3 MB
    14.4 MB
    05/26/15 AIX-SUPPORT AUTOMATION DIGITAL CERTIFICATE EXPIRY None
    RO80748 CAZ
    tar.Z
    98 KB
    76 KB
    04/28/15 AIX-PAGE MAY HANG WHILE TRYING TO EDIT A ROLE
    This is a Hyper Fix
    RO80271
    RO79128 CAZ
    tar.Z
    108.5 MB
    149.6 MB
    03/12/15 AIX-CABI DASHBOARDS DO NOT RUN ON NON-TENANTED ENV None
    SUN
    RO98032 CAZ
    tar.Z
    251.0 MB
    346.0 MB
    09/20/17 SUN-CASM 14.1.04.1 ROLLUP PATCH (REQUIRES 14.1.04) RO96942
    RO97304 CAZ
    tar.Z
    90 KB
    74 KB
    08/03/17 SUN-EXPORT TICKET LIST EXPORTED WITH WRONG EXTENTI None
    RO96942 CAZ
    tar.Z
    713.7 MB
    984.6 MB
    07/05/17 SUN-CASM 14.1.04 VALUE PACK None
    RO81484 CAZ
    tar.Z
    14.3 MB
    14.4 MB
    05/26/15 SUN-SUPPORT AUTOMATION DIGITAL CERTIFICATE EXPIRY None
    RO80747 CAZ
    tar.Z
    98 KB
    76 KB
    04/28/15 SUN-PAGE MAY HANG WHILE TRYING TO EDIT A ROLE
    This is a Hyper Fix
    RO80258
    RO79127 CAZ
    tar.Z
    108.5 MB
    149.6 MB
    03/12/15 SUN-CABI DASHBOARDS DO NOT RUN ON NON-TENANTED ENV None
    Linux
    RO98022 CAZ
    tar.Z
    302.0 MB
    416.0 MB
    09/20/17 LNX-CASM 14.1.04.1 ROLLUP PATCH (REQUIRES 14.1.04) RO96943
    RO97303 CAZ
    tar.Z
    90 KB
    75 KB
    08/03/17 LNX-EXPORT TICKET LIST EXPORTED WITH WRONG EXTENTI None
    RO96943 CAZ
    tar.Z
    815.8 MB
    1.1 GB
    07/05/17 LNX-CASM 14.1.04 VALUE PACK None
    RO93721 CAZ
    tar.Z
    3.5 MB
    4.7 MB
    01/10/17 LNX-VULNERABILITY IN MOBILE MANAGEMENT APPLICATION - ENGLISH RO90480
    RO81483 CAZ
    tar.Z
    14.3 MB
    14.4 MB
    04/28/15 LNX-SUPPORT AUTOMATION DIGITAL CERTIFICATE EXPIRY None
    RO80746 CAZ
    tar.Z
    98 KB
    76 KB
    04/28/15 LNX-PAGE MAY HANG WHILE TRYING TO EDIT A ROLE
    This is a Hyper Fix
    RO80249
    RO79126 CAZ
    tar.Z
    108.5 MB
    149.6 MB
    03/12/15 LNX-CABI DASHBOARDS DO NOT RUN ON NON-TENANTED ENV None