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CA Service Desk Manager 12.5
Solutions & Patches

  • Windows
  • Informational Solutions Index
  • Unix
  • Linux

  • Name Type Size Date Released Description Prerequisites
    Windows
    RO59355 CAZ 2.3 MB 05/29/13 WIN-CROSS SITE SCRIPTING WITH SERVICE DESK RO47925
    RO58346 CAZ 371 KB 05/03/13 WIN-TOMCAT UPGRADE TO 7.X None
    RO57194 CAZ 6.4MB 04/05/13 WIN-DESKTOP SHARING FAILS ON WINDOWS 7 WITH PRE IN None
    RO55838 CAZ 6.4MB 03/07/13 WIN-SIGNATURE EXPIRED ERROR WHILE LAUNCHING SUPPORT None
    RO55388 CAZ 480 KB 02/26/13 WIN-ITPAM 4.0 SP1 AND 4.1 SUPPORT None
    RO53906 CAZ 844 Bytes 01/09/13 WIN-UPDATING LICENSE MODEL None
    RO53516 CAZ 919 Bytes 12/20/12 This patch was superseded by RO53906 None
    RO51629 CAZ 11.9 MB 10/26/12 WIN-CA MDB INSTALL ON DATABAE SERVER WITH SQL SERV None
    RO48491 CAZ 4.1 MB 07/26/12 WIN-MENUS TRUNCATED IN IE8 AND ABOVE BROWSERS - SPANISH RO27420
    RO29142
    RO29199
    RO47925 CAZ 64.1 MB 07/09/12 WIN - POST CUM 1 JUMBO 2 PATCH RO47905 or
    RO47903 or
    RO47908 or
    RO47898 or
    RO47904 or
    RO47902 or
    RO47901 or
    RO47907
    RO47908 CAZ 4.2 MB 07/09/12 This patch was superseded by RO48491 RO27420
    RO29142
    RO29199
    RO47907 CAZ 830 KB 07/09/12 WIN-MENUS TRUNCATED IN IE8 AND ABOVE BROWSERS - CHINESE RO27420
    RO29142
    RO29199
    RO47905 CAZ 4.1 MB 07/09/12 WIN-MENUS TRUNCATED IN IE8 AND ABOVE BROWSERS - GERMAN RO27420
    RO29142
    RO29199
    RO47904 CAZ 4.1 MB 07/09/12 WIN-MENUS TRUNCATED IN IE8 AND ABOVE BROWSERS - ITALIAN RO27420
    RO29142
    RO29199
    RO47903 CAZ 4.1 MB 07/09/12 WIN-MENUS TRUNCATED IN IE8 AND ABOVE BROWSERS RO29142
    RO29199
    RO27420
    RO34445
    RO47902 CAZ 4.1 MB 07/09/12 WIN-MENUS TRUNCATED IN IE8 AND ABOVE BROWSERS - JAPANESE RO29142
    RO29199
    RO27420
    RO46052
    RO47901 CAZ 4.1 MB 07/09/12 WIN-MENUS TRUNCATED IN IE8 AND ABOVE BROWSERS - PORTUGUESE RO29142
    RO29199
    RO27420
    RO43520
    RO47898 CAZ 4.1 MB 07/09/12 WIN-MENUS TRUNCATED IN IE8 AND ABOVE BROWSERS - FRENCH RO29142
    RO29199
    RO27420
    RO43515
    RO46052 CAZ 898 KB 05/21/12 WIN-IMPROPER VALUE IN ADDITIONAL SEARCH ARGUMENTS - JAPANESE RO27420
    RO27429
    RO29056
    RO46049 CAZ 959 KB 05/21/12 WIN-SUPPORT FOR FIREFOX 4 BROWSER - JAPANESE RO46052
    RO46046
    COREQS:
    RO46048
    RO46047
    RO46048 CAZ 959 KB 05/21/12 WIN-SUPPORT FOR FIREFOX 4 BROWSER - JAPANESE RO46049
    RO46047
    RO46047 CAZ 488 KB 05/21/12 WIN-SUPPORT FOR FIREFOX 4 BROWSER - JAPANESE RO46049
    RO46048
    RO46046 CAZ 4.1 MB 05/21/12 This patch was superseded by RO47902 RO27420
    RO29142
    RO29199
    RO46052
    RO43548 CAZ 9.5 MB 03/27/12 This patch was superseded by RO57194 None
    RO43524 CAZ 446 KB 03/27/12 WIN-SUPPORT FOR FIREFOX 4-5-6 BROWSER - PORTUGUESE

    COREQS:
    RO43522
    RO43523

    RO43523 CAZ 958 KB 03/27/12 WIN-SUPPORT FOR FIREFOX 4-5-6 BROWSER - PORTUGUESE

    COREQS:
    RO43522
    RO43524

    RO43522 CAZ 1.2 MB 03/27/12 WIN-SUPPORT FOR FIREFOX 4-5-6 BROWSER - PORTUGUESE

    RO43521
    RO43520

    COREQS:
    RO43523
    RO43524

    RO43521 CAZ 3.7 MB 03/27/12 This patch was superseded by RO47901

    RO27420
    RO29142
    RO29199
    RO43520

    RO43520 CAZ 895 KB 03/27/12 WIN-IMPROPER VALUE IN ADDITIONAL SEARCH ARGUMENTS

    RO27420
    RO27429
    RO29056

    RO43519 CAZ 463 KB 03/27/12 WIN-SUPPORT FOR FIREFOX 4-5-6 BROWSER - FRENCH

    COREQS:
    RO43517
    RO43518

    RO43518 CAZ 958 KB 03/27/12 WIN-SUPPORT FOR FIREFOX 4-5-6 BROWSER - FRENCH

    COREQS:
    RO43517
    RO43519

    RO43517 CAZ 1.2 MB 03/27/12 WIN-SUPPORT FOR FIREFOX 4-5-6 BROWSER - FRENCH

    RO43515
    RO43516

    COREQS:
    RO43518
    RO43519

    RO43516 CAZ 3.7 MB 03/27/12 This patch was superseded by RO47898

    RO29142
    RO29199
    RO27420
    RO43515

    RO43515 CAZ 895 KB 03/27/12 WIN-IMPROPER VALUE IN ADDITIONAL SEARCH

    RO27420
    RO27429
    RO29056

    RO34457 CAZ 411 KB 01/31/12 WIN-SUPPORT FOR FIREFOX 4-5-6 BROWSER - EGNLISH COREQS:
    RO34452
    RO34454
    RO34454 CAZ 961 KB 01/31/12 WIN-SUPPORT FOR FIREFOX 4-5-6 BROWSER - EGNLISH COREQS:
    RO34452
    RO34457
    RO34452 CAZ 913 KB 01/31/12 WIN-SUPPORT FOR FIREFOX 4-5-6 BROWSER - EGNLISH RO34445

    COREQS:
    RO34454
    RO34457
    RO42343 CAZ 52 KB 02/29/12 WIN-FEDERATED CONFIGURATION ITEM MAPPINGS NOT GETT None
    RO34457 CAZ 411 KB 08/30/11 WIN-SUPPORT FOR FIREFOX 4-5-6 BROWSER COREQS:
    RO34452
    RO34454
    RO34454 CAZ 961 KB 08/30/11 WIN-SUPPORT FOR FIREFOX 4-5-6 BROWSER COREQS:
    RO34452
    RO34457
    RO34452 CAZ 913 KB 08/30/11 WIN-SUPPORT FOR FIREFOX 4-5-6 BROWSER RO34445

    COREQS:
    RO34454
    RO34457
    RO34445 CAZ 892 KB 08/30/11 WIN-IMPROPER VALUE IN ADDITIONAL SEARCH ARGUMENTS RO27420
    RO27429
    RO29056
    RO29142
    RO29199
    RO33644 CAZ 2 KB 08/08/11 WIN-UNABLE TO INSTALL FIXES ON R12.5 INSTALLED WIT
    THIS IS A HYPER FIX.
    None
    RO30930 CAZ 2.4 MB 05/26/11 WIN-SQL SELECT QUERIES MAY CREATE A DEADLOCK
    THIS IS A HYPER FIX.
    RO27420
    RO29580 CAZ 55 KB 04/26/11 WIN-EXPORT SERVLET UNRESPONSIVE AFTER SEVERE_ERROR RO27420
    RO29199 CAZ 528 KB 04/14/11 WIN-NO ACTIVITY LOG AFTER REACTIVATING THE CONTACT RO27420
    RO29142
    RO29142 CAZ 34.1 MB 04/13/11 WIN-POST CUM 1 JUMBO PATCH
    THIS IS A HYPER FIX.
    RO27420
    RO29056 CAZ 4 KB 04/11/11 WIN-TESTFIX DELIVERING HTMPL FILES FAIL TO INSTALL None
    RO29034 CAZ 34.1 MB 04/11/11 This patch was superseded by RO29142 RO27420
    RO28457 CAZ 246.0 MB 04/11/11 WIN-DELIVER EEM 8.4 SP4 CR05 FOR USRD R12.5 None
    RO28655 CAZ 51.1 MB 04/01/11 WIN-ACM CMDB INTEGRATION FOR SP02 None
    RO27429 CAZ 95.8 MB 03/03/11 WIN-USRD-C R12.5 CUM #1 FIX LANGUAGE COMPONENT COREQS:
    RO27420
    RO27420 CAZ 61.3 MB 03/03/11 WIN-USRD-C R12.5 CUMULATIVE #1 FIX COREQS:
    RO27429
    RO24467 CAZ 594 KB 11/17/10 WIN-SQL AGENT DISCONNECT MAY RESULT IN DATA LOSS
    THIS IS A HYPER FIX.
    None
    RO21036 CAZ 106.6 MB 08/06/10 WIN-CA WORKFLOW RELEASE 1.1.128.0 None
    UNIX
    AIX
    RO61159 CAZ
    tar.Z
    14.52 MB
    12.48 MB
    07/19/13 AIX-CROSS SITE SCRIPTING WITH SERVICE DESK RO27430
    RO27431
    RO29581
    RO55841 CAZ
    tar.Z
    6.4 MB
    7.0 MB
    03/07/13 AIX-SIGNATURE EXPIRED ERROR WHILE LAUNCHING SUPPORT None
    RO55391 CAZ
    tar.Z
    479 KB
    600 KB
    02/26/13 AIX-ITPAM 4.0 SP1 AND 4.1 SUPPORT None
    RO53909 CAZ
    tar.Z
    913 Bytes
    3 KB
    01/09/13 AIX-UPDATING LICENSE MODEL None
    RO53519 CAZ
    tar.Z
    989 Bytes
    2 KB
    12/20/12 This patch was superseded by RO53909 None
    RO29581 CAZ
    tar.Z
    51.1 MB
    40.9 MB
    04/26/11 AIX-POST CUM 1 JUMBO PATCH
    THIS IS A HYPER FIX.
    RO27430
    RO28458 CAZ
    tar.Z
    382.7 MB
    475.8 MB
    04/11/11 AIX-DELIVER EEM 8.4 SP4 CR05 FOR USRD R12.5 None
    RO27431 CAZ
    tar.Z
    11.8 MB
    15.0 MB
    03/03/11 AIX-USRD-C R12.5 CUM #1 FIX LANGUAGE COMPONENT COREQS:
    RO27430
    RO27430 CAZ
    tar.Z
    117.2 MB
    101.5 MB
    03/03/11 AIX-USRD-C R12.5 CUMULATIVE #1 FIX COREQS:
    RO27431
    RO23893 CAZ
    tar.Z
    106.6 MB
    145.4 MB
    11/02/10 AIX-CA WORKFLOW RELEASE 1.1.128.0 None
    SUN
    RO61158 CAZ
    tar.Z
    4.8 MB
    4.3 MB
    07/19/13 SUN-CROSS SITE SCRIPTING WITH SERVICE DESK RO27438
    RO29583
    RO27443
    RO55840 CAZ
    tar.Z
    6.4 MB
    7.0 MB
    03/07/13 UN-SIGNATURE EXPIRED ERROR WHILE LAUNCHING SUPPORT None
    RO55390 CAZ
    tar.Z
    479 KB
    600 KB
    02/26/13 SUN-ITPAM 4.0 SP1 AND 4.1 SUPPORT None
    RO53908 CAZ
    tar.Z
    914 Bytes
    3 KB
    01/09/13 SUN-UPDATING LICENSE MODEL None
    RO53518 CAZ
    tar.Z
    990 Bytes
    2 KB
    12/20/12 This patch was superseded by RO53908 None
    RO29583 CAZ
    tar.Z
    28.9 MB
    24.9 MB
    04/26/11 SUN-POST CUM 1 JUMBO PATCH
    THIS IS A HYPER FIX.
    RO27438
    RO28460 CAZ
    tar.Z
    341.2 MB
    426.0 MB
    04/11/11 SUN-DELIVER EEM 8.4 SP4 CR05 FOR USRD R12.5 None
    RO27443 CAZ
    tar.Z
    60.6 MB
    71.3 MB
    03/03/11 SUN-USRD-C R12.5 CUM #1 FIX LANGUAGE COMPONENT COREQS:
    RO27438
    RO27438 CAZ
    tar.Z
    74.4 MB
    71.8 MB
    03/03/11 SUN-USRD-C R12.5 CUMULATIVE #1 FIX COREQS:
    RO27443
    RO23895 CAZ
    tar.Z
    106.6 MB
    145.4 MB
    11/02/10 SUN-CA WORKFLOW RELEASE 1.1.128.0 None
    Linux
    RO59356 CAZ
    tar.Z
    3.4 MB
    3.2 MB
    05/29/13 LNX-CROSS SITE SCRIPTING WITH SERVICE DESK RO40543
    RO55839 CAZ
    tar.Z
    6.4 MB
    7.0 MB
    03/07/13 LNX-SIGNATURE EXPIRED ERROR WHILE LAUNCHING SUPPORT None
    RO55389 CAZ
    tar.Z
    479 KB
    600 KB
    02/26/13 LNX-ITPAM 4.0 SP1 AND 4.1 SUPPORT None
    RO53907 CAZ
    tar.Z
    911 Bytes
    4 KB
    12/20/12 LNX-UPDATING LICENSE MODEL None
    RO53517 CAZ
    tar.Z
    989 Bytes
    2 KB
    12/20/12 This patch was superseded by RO53907 None
    RO40546 CAZ
    tar.Z
    414 KB
    149 KB
    01/06/12 LNX-SUPPORT FOR FIREFOX 4-5-6 BROWSER - ENGLISH COREQS:
    RO40545
    RO40544
    RO40545 CAZ
    tar.Z
    970 KB
    539 KB
    01/06/12 LNX-SUPPORT FOR FIREFOX 4-5-6 BROWSER - ENGLISH COREQS:
    RO40546
    RO40544
    RO40544 CAZ
    tar.Z
    1.2 MB
    769 KB
    01/06/12 LNX-SUPPORT FOR FIREFOX 4-5-6 BROWSER - ENGLISH RO40543
    RO40542
    COREQS:
    RO40546
    RO40545
    RO40543 CAZ
    tar.Z
    4.2 MB
    3.5 MB
    01/06/12 LNX-CATEGORY WINDOW DOES NOT POP UP RO29582
    RO27432
    RO40542 CAZ
    tar.Z
    894 KB
    699 KB
    01/06/12 LNX-IMPROPER VALUE IN ADDITIONAL SEARCH ARGUMENTS RO29582
    RO27437
    RO27432
    RO29582 CAZ
    tar.Z
    39.9 MB
    35.0 MB
    04/26/11 LNX-POST CUM 1 JUMBO PATCH
    THIS IS A HYPER FIX.
    RO27432
    RO28459 CAZ
    tar.Z
    233.3 MB
    319.3 MB
    04/12/11 LNX-DELIVER EEM 8.4 SP4 CR05 FOR USRD R12.5 None
    RO27437 CAZ
    tar.Z
    60.7 MB
    71.4 MB
    03/03/11 LNX-USRD-C R12.5 CUM #1 FIX LANGUAGE COMPONENT COREQS:
    RO27432
    RO27432 CAZ
    tar.Z
    86.7 MB
    83.4 MB
    03/03/11 LNX-USRD-C R12.5 CUMULATIVE #1 FIX COREQS:
    RO27437
    RO26995 CAZ
    tar.Z
    106.6 MB
    145.4 MB
    02/15/11 LNX-CA WORKFLOW RELEASE 1.1.128.0 None
    RO23894 CAZ
    tar.Z
    106.6 MB
    145.4 MB
    11/02/10 This patch was superseded by RO26995 None