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CA Records Manager r12.5
Certified Device List
October 02, 2009

Certified Devices for CA Records Manager r12.5

The following tables list the components, operating systems, products, and devices that CA supports with CA Records Manager r12.5.

CA Records Manager Server / Workstation Software for 12.5
Name Edition Version Revision Notes
Application Servers
Microsoft Windows Server N/A 2003 Service Pack 2  
Microsoft XML Core Services N/A 4.0    
Microsoft .NET Framework N/A 3.5    
Windows MDAC N/A 2.8 or higher    
MAPI (Exchange System Manager) Exchange 2003 Latest Service Packs Required for all email archiving integrations and server side Exchange rules

Note: 64-bit versions of Windows are not supported.


Name Edition Version Revision Notes
Database Server Software
Microsoft SQL Server Enterprise and Standard 2005 Latest Service Packs  
Oracle Server   9i and 10g    


Name Edition Version Revision Notes
Windows XP Professional   Service Pack 2  
Mac   OSX 10.5   With Safari 3.2 web browser.
Microsoft XML Core Services   4.0   Required only when Retention Module is present.
Microsoft .NET Framework   3.5    
Microsoft Office   2003, 2007    
Microsoft Collaboration Data Objects (CDO) (optional) N/A Microsoft Outlook 2003   For implementation of email rules - only used when a client has CA Records Manager email rules deployed.
MDAC   2.8 or higher   If connecting to an Oracle database.
Oracle Client       Version requirements as per Oracle's stated compatibility guidelines.


Name Edition Version Revision Notes
Web Browsers
Microsoft Internet Explorer (IE) N/A 6.0, 7.0, 8.0   IE 8 with CA Records Manager 12.5.1.
Firefox N/A 3   With CA Records Manager 12.5.1.
Safari N/A 3   With CA Records Manager 12.5.1.



CA Records Manager Server:
When using any of the following components/services:

   Exchange Services
   Outlook Email Rules
   Zantaz EAS Integration
   Symantec Enterprise Vault Integration

It is required that the following be present:

   Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1
   (for Exchange 2000 and 2003 only, an alternative is to install the Exchange Administrator Console on the CARM Server.)

CA Records Manager Client:
In the presence of the Outlook Email Rules add-on, if the desktop is allowed access to configure Rules then they must have the following:

Microsoft Collaboration Data Objects 1.2.1 when Outlook 2007 is present, otherwise the installation of CDO from the Microsoft OFFICE Install/Remove Programs setup for earlier versions of Outlook.

CA Records Manager r12.5 Integrated Applications
Name Edition Version Revision Notes
Microsoft SharePoint Microsoft Office SharePoint Server 2007   64 bit platform
Microsoft Exchange   2000, 2003, 2007    
Microsoft Outlook   2002 (XP)


Service Pack 1
Service Pack 2
Lotus Notes
  Domino Server
  Notes Client
6.5, 7.0, 8.0
6.5, 7.0, 8.0
GroupWise   7.01, 7.02    
MS Active Directory Windows 2003   Service Pack 2 (R2)  
CA Message Manager MM Exchange
MM Domino
MM GroupWise
Symantec Enterprise Vault   7.0    
Zantaz EAS 6.0, 6.1    
  WorkSite Server NT


8.0, 8.1, 8.2
8.0, 8.1, 8.2
8.0, 8.1, 8.2
Multi-platform (MP) version is not supported.
  Content Server

Service Pack 5
Service Pack 5
Open Text
(Formerly Hummingbird)
  eDOCS DM Suite MR3

Formerly Hummingbird Enterprise DM
EMC - Centera SDK 3.0    
Global 360 - Empower (Formerly Fyi) EM38      
Kofax Ascent Capture 7.5   7.5    
Aderant   7.0   Formerly CMS
Elite Enterprise 3 and higher   Elite 3E has not been certified.
3M RFID (Radio Frequency Identification)        
  Iron Mountain
  Eagle Archives *
* No longer supported - Eagle Business Archives was acquired by Nova Records Management; the system used by Nova Records Management does not support third party integration for processing requests via FTP.


CA Records Manager r12.5 Supported Barcode Scanners
  Model Required Accessories Supported OS Notes
Wedge Scanners Symbol LS 2208
  • Scanner stand
  • Keyboard wedge cable (USB or PS2)
N/A Recommended model
Portable Scanners Symbol SPT 1700   Palm Discontinued by the manufacturer; replaced by Symbol SPT 1800.
Symbol SPT 1800   Palm Discontinued by the manufacturer; replaced by Janam XP30.
Symbol PPT 8846, 15-key model
  • Cradle
  • Power supply cable
Pocket PC Discontinued by the manufacturer.
Symbol PPT 8800
  • Cradle
  • Power supply cable
Pocket PC Discontinued by the manufacturer.
  • Cradle
  • USB cable
  • Power supply cable
  • AC line cord
The device supports both Windows Mobile and 5.0 and Windows Mobil 6.1; but only Windows Mobile 5.0 is certified. Recommended model
Available as a kit, includes everything you need to run the MC 70: device, charging/communications cradle, USB cable, US power supply and AC line cord (Part# MC7090-PU0DJQFA8WR-KIT).


Barcode Scanner Ordering Information:

Symbol MC 70 Product Information:

Symbol LS 2208 Product Information:

How To Buy from Symbol (Motorola):

List of Symbol Resellers: