MyCA "My Products" List Cleanup for Users of MyCA Beta Support Features
On Friday, September 23, 2011, at 09:00 p.m. ET, a My Products list purge will be performed in MyCA to address performance impacts caused by large product lists. MyCA "My Products" lists with 100 or more products will be completely purged. My Products lists with 99 products or less will remain unchanged.
If you are currently using the MyCA beta support functionality, your My Products list could be impacted. You can rebuild your My Products list using the Product Wizard in the Action Center portlet on the Support tab.
Please note that this change will not affect your CA Support Online My Products list.