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Proactive Notification: Product Update


Date: March 28, 2017
To: CA VAIM Customers
From: The CA Technologies VAIM Product Team
Subject: General Availability Announcement for VAIM

On behalf of CA Technologies, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services. As part of our ongoing commitment to customer success, we regularly release updated versions of our products. Today, we are pleased to announce that VAIM 12.9 with VCenter 6.0 support is now available.

We have included a Product Brief that details the features and highlights of this release. We also encourage you to visit the VAIM product information page on the CA Support Online website at detailed information concerning this Service Pack, up-to-date support information, and the latest technical bulletins.

You can download your copy of VAIM 12.9 from CA Support Online If you have any questions or require assistance contact CA Customer Care online at where you can submit an online request using the Customer Care web form: You can also call CA Customer Care at +1-800-225-5224 in North America or see for the local number in your country.

Should you need any assistance in understanding these new features, or implementing this latest release, our CA Services experts can help. For more information on CA Services and how you can leverage our expertise, please visit To connect, learn and share with other customers, join and participate in our VAIM CA Community at

To review CA Support lifecycle policies, please review the CA Support Policy and Terms located at:

Thank you again for your business.

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