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File Transfer Issues Resolved

Last Updated:  August 21, 2017

On August 12, 2017, CA Technologies rolled out a newly-designed Customer Support Portal (CSO).  Over the course of last week, some customers reported problems uploading files to CA.  All known issues have now been resolved.    

CA Technologies aims to deliver to every customer a quick and effortless support experience.  We recognize the issues last week detracted from that objective and  we sincerely apologize for the inconvenience. We will be executing an improvement plan to address the identified process and/or application gaps.  We deeply appreciate and thank you for the partnership and understanding last week and we remain committed to your success. Thank you for doing business with us.