Change Download Preference

Current Preference
Change Preference to:

Welcome to CA Common Diagnostic Facility (CA CDF)

Last Updated: June 15, 2013

Note: CA CDF has been replaced with CA Remote Engineer. Please find the current version at

Download CA CDF

Windows: .zip Download        Unix/Linux: .tar.gz Download

General Information

The objectives for the CA CDF tool are to:

  • Simplify the data capture of diagnostic info
  • Streamline the time required to gather the correct information

This tool supports multiple CA products on these common OS platforms:

CA Products:

  • For a full list of CA products and components available in CACDF, click here.


  • Microsoft Windows (2000, 2003, XP, Vista, Windows 7, 8, Server 2008, including 64-bit versions of XP and Vista, Windows 7, Windows 8, and Server 2008)
  • Linux
  • AIX
  • Solaris Sparc and Intel
  • HPUX

The tool functions by:

  • Downloading and unzipping files on the same system where your CA product is running
  • Entering a command to capture diagnostic data into an output file
  • Automatically FTPing the output file to the CA FTP site (if internet access is available)

For detailed documentation and description of the CACDF fields, please see the CACDF "How To" documentation, CACDF "How To" video (5 minute), or README.txt located here.

What type of information do we gather?

Click here to learn more.


Terms for using the CA Common Diagnostic Facility (CA CACDF) are located here: