CA Service Management Service Desk Manager Package
6461
16 February 2017
04 October 2016
Published: March 11, 2015
CA Service Management Service Desk Manager Package is a versatile, comprehensive IT support solution that helps you build superior incident and problem management processes, simplify change management, and increase visibility into the infrastructure. Your organization can define and publish business and IT service offerings in business terms with graphical and text descriptions along with complete association to all the elements involved in service offering categorization, delivery, and management.
All documentation will display in PDF file format.