How to import external MIF files into ITCM?

Document ID:  TEC577185
Last Modified Date:  10/03/2017
{{active ? 'Hide' : 'Show'}} Technical Document Details

Products

  • CA Client Automation
  • CA IT Client Manager
  • CA Patch Manager
  • CA Asset Management
  • CA Desktop Management Suite

Releases

  • CA Client Automation:Release:12.5
  • CA IT Client Manager:Release:12.5
  • CA Asset Management:Release:12.5
  • CA Client Automation:Release:12.8
  • CA Client Automation:Release:12.5 SP1 Feature Pack 1
  • CA Client Automation:Release:12.5 SP1
  • CA Client Automation:Release:12.9
  • CA Client Automation:Release:14.0
  • CA Client Automation:Release:14.0 SP1

Components

  • CA Client Automation:BITCM
  • DESKTOP AND SERVER MANAGEMENT:DTSVMG
  • CA Asset Management:TNGAMO
Introduction:

Follow these instruction to import a .MIF file into DSM explorer.

 

Question:

How to import external MIF files into ITCM?

Environment:
CA Client Automation - All Versions
Answer:
  1. Drop the .MIF file in UAM folder under this location: 

    ...\CA\DSM\Agent\units\00000001\uam 

  2. Run the agent from cmd prompt (caf start amagent args \collect) (OR) from the DSM Explorer by right-clicking on the agent and selecting 'Asset Jobs->Activate job check'. 

  3. Once the agent finishes running you will notice that it will create a .MNV file under the UAM folder on the agent. 

  4. The new MIF information will be added In the DSM explorer under Inventory--> Additional Inventory section of the agent.

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