What do I do during the installation of CA Client Automation if I get the following error message : "Error While Loading Shared Libraries" ?

Document ID:  TEC547551
Last Modified Date:  01/02/2018
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Products

  • CA Client Automation
  • CA IT Client Manager
  • CA Asset Management
  • CA Desktop Management Suite
  • CA IT Asset Manager
  • CA Remote Control
  • CA Software Delivery

Releases

  • CA IT Client Manager:Release:12.5
  • CA Asset Management:Release:12.5
  • CA Client Automation:Release:14.0
  • CA Client Automation:Release:14.0 SP1
  • CA Client Automation:Release:14.0 SP2

Components

  • CA Client Automation:BITCM
  • DESKTOP AND SERVER MANAGEMENT:DTSVMG
  • CA Asset Management:TNGAMO
  • CA Remote Control:TNGRCO
  • CA Software Delivery:TNGSDO
Introduction:

CA Client Automation is a 32-bit application and requires 32-bit version OS libraries.se libraries

 

may not have installed on newer 64bit Linux operating systems by default.

Question:

What do I do during the installation of CA Client Automation if I get the following error message :

"Error While Loading Shared Libraries" ?

 

[root@hostname]# cfsysTray showcfSysTray: error while loading shared libraries:

libgtk-x11-2.0.so.0: wrong ELF class: ELFCLASS64.

 

 

Environment:
CA Client Automation - All Versions All Supported Linux variants?
Answer:

CA Client Automation is a 32-bit application and requires 32-bit version OS libraries.se libraries

You may need to install the required libraries by running the following commands

or you may contact your system administrator.

 

 

Redhat Enterprise Linux 6.x or Oracle Enterprise Linux 6.x:

 

  •          yum install libgtk-x11-2.0.so.0
  •          yum install libXtst.so.6
  •          yum install gtk2-engines.i686
  •     yum install libstdc++.i686
  •     yum install zlib-devel.i686  
  •     yum install ncurses-devel 5.4-13 

 

Redhat Enterprise Linux 7.x or Oracle Enterprise Linux 7.x:

·         yum install libgtk-x11-2.0.so.0

·         yum install libXtst.so.6

·         yum install libpk-gtk-module.so

·         yum install libcanberra-gtk-module.so

·         yum install libadwaita.so

·        ln -s /usr/lib/libpango-1.0.so.0 /usr/lib/libpangox-1.0.so.0

 

 SuSE Linux:

·         zypper install libgtk-x11-2.0.so.0

·         zypper install libpangox-1.0.so.0

·         zypper install libgthread-2.0.so.0

·         zypper install gtk2-engine-oxygen-32bit

 

 

SuSE Linux Enterprise Server 12 (SLES12)

  • zypper install libgtk-x11-2.0.so.
  • ln -s /usr/lib/libpango-1.0.so.0 /usr/lib/libpangox-1.0.so.0
  • zypper install libgthread-2.0.so.0
  • zypper install libXtst6-32bit 

 

Kubuntu 14.04 32bit

  • apt-get install libpango1.0-0

 

Kubuntu 14.04 64bit

  • apt-get install libc6-i386
  • apt-get install lib32stdc++6
  • apt-get install libgtk2.0-0:i386
  • apt-get install libpangoxft-1.0-0:i386
  • apt-get install libpangox-1.0-0:i386
  • apt-get install libxtst6:i386 

 

Kubuntu 10.04 and 12.04:

  •           apt-get install ia32-libs-gtk
  •           apt-get install libc6-i386
  •           apt-get install lib32stdc++
  •      apt-get install libgtk2.0-0 

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