Device Disappears When Added to the net_connect Probe.

Document ID:  TEC1995536
Last Modified Date:  07/03/2017
{{active ? 'Hide' : 'Show'}} Technical Document Details

Products

  • CA Unified Infrastructure Management

Releases

  • CA Unified Infrastructure Management:Release:8.47

Components

  • UNIFIED INFRASTRUCTURE MGMT:CAUIM
  • UIM NET CONNECT:UIMNCN
Symptoms:

Devices are added to the net_connect probe but quickly disappear from the list after saving. 

Environment:
UIM Version: 8.47 + net_connect probe v 3.31 +
Cause:

Profile names are given the same name as a site name. This causes a conflict in the organization of the profiles leading them to be removed. 

Resolution:

Change either the site name or the profile name so they do not match each other should allow the profile to remain visible. 

Additional Information:

More information can be found in the probe documentation. 

https://docops.ca.com/ca-unified-infrastructure-management-probes/ga/en/alphabetical-probe-articles/net_connect-network-connectivity-monitoring/net_connect-im-configuration

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