unable to view dashboards

Document ID:  TEC1980236
Last Modified Date:  06/07/2017
{{active ? 'Hide' : 'Show'}} Technical Document Details

Products

  • CA SYSVIEW Performance Management

Releases

  • CA SYSVIEW Performance Management:Release:14.1
  • CA SYSVIEW Performance Management:Release:14.2

Components

  • CA-SYSVIEW:SYSVW
Question:

 

When I issued the command DASHBOARD I'm getting this error: 

DASH006E Cannot extract data for LIBVIEW command. Cannot build dashboard RC=16

Answer:

This error/RC normally means secuirity does not have an ALLOW for the XVEXTRAC command 

To check the setting,  go into SECURITY, select user groups 

Enter command WHERE your user id to find out what group you are in. 

Then select that group, check if this group has security set to allow the XVEXTRAC command 

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