Troubleshooting Xsuite HTML WebSSO Auto-connect Method to a target web portal

Document ID:  TEC1969727
Last Modified Date:  08/04/2017
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  • CA Privileged Access Management


  • CA Privileged Access Management:Release:2.6
  • CA Privileged Access Management:Release:2.6.1
  • CA Privileged Access Management:Release:2.6.2
  • CA Privileged Access Management:Release:2.6.3
  • CA Privileged Access Management:Release:2.7
  • CA Privileged Access Management:Release:2.8
  • CA Privileged Access Management:Release:2.8.1
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  • CA Privileged Access Management:Release:2.8.3



Xsuite HTML WebSSO – Use this option when the login method that is employed by the web portal is HTML-based. (This is the most common method.) It employs JavaScript injection to provide credentials to a web page's HTML as it is being loaded into the Xceedium Browser, and then execute the login.


Xsuite HTML WebSSO is only supporting automatic login to a web portal which is employing HTML-based "input" and "button" controls e.g.

<!DOCTYPE html>

<form action="/action_page.php" method="get">
Username: <input type="text" name="fname"><br>
Password: <input type="text" name="lname"><br>
<button type="submit" value="Submit">Submit</button>
<button type="reset" value="Reset">Reset</button>


To confirm this is the case in your web portal, please load the page in your native Web Browser and view the source code of the page.

While running the Learn Mode make sure all the relevant controls are all green circled upon marking these as Accountname Field, Password Field and Submit Button as shown in below example.
Should this not be the case then it is indicating that the Xsuite HTML WebSSO method is not recognising the control correctly.



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