What dynamic fields cannot be used in the subject line for a SMTP Email Notification Action?

Document ID:  TEC1902607
Last Modified Date:  07/12/2017
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Products

  • CA Application Performance Management

Releases

  • CA Application Performance Management:Release:10.0
  • CA Application Performance Management:Release:10.1
  • CA Application Performance Management:Release:10.2
  • CA Application Performance Management:Release:10.3
  • CA Application Performance Management:Release:10.5
  • CA Application Performance Management:Release:10.5.1
  • CA Application Performance Management:Release:10.5.2
  • CA Application Performance Management:Release:9.7

Components

  • Integrations with other Products:APMITG
Introduction:

  This question was originally asked in an internal APM technical forum and answered by Sustaining Engineering.

Question:

  What dynamic fields are never allowed for SMTP Email Notification Actions?

Environment:
All supported APM releases.
Answer:

   The list of tokens (potentially producing lists or multiple lines) that are not allowed in an SMTP Email Action Subject field are the following:

Alert_Description

Problem_Detail_List
Problem_Detail_List_All
Problem_Detail_List_Only
URL_Detail_List
URL_Detail_List_All
URL_Detail_List_Only

Additional Information:

  See https://docops.ca.com/ca-apm/10-5/en/administrating/configure-webview/create-and-configure-notification-actions  - Create and Configure Notification Actions  

and https://support.ca.com/us/knowledge-base-articles.tec1756803.html -- Is it possible to customize the Subject line for Email Notification Alerts that are sent by APM\Introscope ?

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