In order to receive the best support for your CA Disk Backup and Restore, and to be sure that you are running versions that are still supported, you might need to know when a product or version was available (GA date), and the date that it was no longer supported (EOS date).
How can I find the Life Cycle information - GA Date, Version, End of Support (EOS) Date, etc. - for my CA Disk Backup and Restore?
Here is a procedure you can use to find that Life Cycle information.
1.After you login to CA Support Online, enter "Disk" into the product dropdown and select "CA Disk Backup and Restore" from the list.
2.Hover over the "Knowledge Center" arrow and then select "Product Pages" from the popup menu.
3.In the right hand navigation, select "Mainframe Storage for z/OS and OS/390 Release and Support Lifecycle Dates" under the "Product Status" header.
4.On the resulting page, scroll down to find your product, and you can select any links to see the GA or EOS announcements.
Here is a procedure you can use to find that Mainframe Compatibilities information.
1.After you login to CA Support Online, on the right side look for "Launch Classic Support Page" and click on it.
2.On the left side look for "Compatibilities" and click on it.
3.In the middle of the Compatibilities look for "Mainframe Products (click here)" and click on it.
4.Once on the Mainframe Compatibilities page you will see the following selections:
- IBM z13 Compatibility
- IBM zEnterprise 114/196 (z114/z196) Certification
- IBM zEnterprise EC12 (zEC12) Certification
- z/OS Compatibility
As always, please contact CA Technologies support for CA Disk Backup and Restore if you have further questions.