After upgrade, error when launching liveEx

Document ID:  TEC1796689
Last Modified Date:  08/01/2017
{{active ? 'Hide' : 'Show'}} Technical Document Details

Products

  • CA eHealth

Releases

  • CA eHealth:Release:6.3.2.13

Components

  • EHEALTH LIVEHEALTH:EHLH
Problem:

When you try to launch liveEx, you get a java popup saying unable to launch application.

We see this error in java:

com.sun.deploy.net.JARSigningException: Found unsigned entry in resource: https://<ehealth_server>/liveExt-Base64/axis.jar

 

at com.sun.javaws.security.SigningInfo.getCommonCodeSignersForJar(Unknown Source)

at com.sun.javaws.security.SigningInfo.check(Unknown Source)

at com.sun.javaws.security.JNLPSignedResourcesHelper.checkSignedResourcesHelper(Unknown Source)

at com.sun.javaws.security.JNLPSignedResourcesHelper.checkSignedResources(Unknown Source)

at com.sun.javaws.Launcher.prepareResources(Unknown Source)

at com.sun.javaws.Launcher.prepareAllResources(Unknown Source)

at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)

at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)

at com.sun.javaws.Launcher.launch(Unknown Source)

at com.sun.javaws.Main.launchApp(Unknown Source)

at com.sun.javaws.Main.continueInSecureThread(Unknown Source)

at com.sun.javaws.Main.access$000(Unknown Source)

at com.sun.javaws.Main$1.run(Unknown Source)

 

at java.lang.Thread.run(Unknown Source)

Environment:
EHealth 6.3.3.x
Resolution:

Upgrade to the latest java, or at least

 

java version "1.8.0_144"

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