DevTest Portal not coming up after DevTest upgrade.

Document ID:  TEC1781405
Last Modified Date:  08/05/2017
{{active ? 'Hide' : 'Show'}} Technical Document Details

Products

  • CA Service Virtualization

Releases

  • CA Service Virtualization:Release:10.1.0

Components

  • CA ITKO LISA Virtual Services Environment (VSE):ITKOVS
  • CA ITKO LISA TEST / FRAME:ITKOTF
Issue:

The DevTest Portal is not starting after we upgraded DevTest to 10.1 release.

The Portal log files are not being generated under $lisatmp_dir.

Environment:
DevTest on release 10.1.
Cause:

The LISA_HOME environment variable was set to a different directory that was not the location where DevTest was installed.

When starting the Portal ($LISA_HOME/bin/Portal), the first message shows what is the LISA_HOME variable value.

The Portal looks for logging.properties inside the LISA_HOME and throws the exception below when it doesn't find it:

Warning! Logging configuration file "$LISA_HOME"/logging.properties does not exist or is not readable!

Where $LISA_HOME is the environment variable value.

Resolution:

Set LISA_HOME environment variable to point to the location where DevTest is installed.

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