In the MSP New Driver, Intermittently Unable to edit data in Text Fields

Document ID:  TEC1769932
Last Modified Date:  10/04/2017
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Products

  • CA PPM

Releases

  • CA PPM:Release:14.1
  • CA PPM:Release:14.2
  • CA PPM:Release:14.3
  • CA PPM:Release:14.4
  • CA PPM:Release:15.1
  • CA PPM:Release:15.2

Components

  • CLARITY ON DEMAND INVSTMNTS, PRJCTS, RESOURCES & NPIO MGMT:ODINCL
  • CA PPM SAAS MICROSOFT PROJECT (MSP) INTERNAL ONLY:ODMSP
  • CLARITY PPM INVSTMNTS, PRJCTS, RESOURCES & NPIO MANAGEMENT:PPMINV
  • CA PPM MICROSOFT PROJECT (MSP)INTERNAL ONLY:PPMMSP
Problem:

In the Microsoft Project (MSP) New Driver, intermittently unable to edit data in text fields. This has been reproduced in MSP Standalone using the below steps:

Steps to Reproduce:  

  1. Create a new project in MSP with one task 
  2. Go to the Project tab and click the 'Custom Fields' button 
  3. Select one of the Text fields (In this example, Text7) 
  4. Rename the field and click 'OK' 
  5. Add the Text7 column to the MSP view
  6. Add some text to the Text7 field (It is currently still editable)
  7. Go to File->Organizer->Fields and copy Text7 from the project to the Global.mpt
  8. Save the project as a XML file
  9. Close MSP 
  10. Reopen MSP and open the XML in MSP 
  11. Attempt to edit Text7 again for the task

Expected Results: Text7 is still editable

Actual Results: Text7 is not able to be edited

Environment:
This issue applies to the MSP New Driver with Microsoft Project 2016.
Cause:

This is due to a Microsoft Project issue, it is reproducible in Microsoft Project Standalone in Microsoft Project 2016 (It is not reproducible in Microsoft Project 2013 SP1). 

Resolution:

This issue is fixed as of the September 2017 Microsoft Project update KB4011101.

  1. Open the problem project and click the 'Project' tab 
  2. Click the 'Custom Fields' button 
  3. Click on field with the issue and click the 'Delete' button 
  4. Click 'OK' 
Additional Information:

Reference Microsoft Project's KB4011101 for more information on the September 2017 update. 

Reference TEC1830355 for information on CA PPM supported Microsoft Project updates.

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