In the IE browser, there is no error. But in Chrome, when trying to open any form, it returns a 403 HTTP status for catalogrequestgetforms URL.

Document ID:  TEC1680876
Last Modified Date:  12/21/2017
{{active ? 'Hide' : 'Show'}} Technical Document Details

Products

  • CA Service Catalog

Releases

  • CA Service Catalog:Release:14.1

Components

  • UNICENTER SERVICE ASSURE:USVAS
Problem:

In IE there is no error but in chrome, when trying to open any form, it returns a 403 HTTP status for catalogrequestgetforms URL

Environment:
Service Catalog 14.1 Cumulative 2 or later
Cause:

The USMHOME/view/webapps/usm/WEB-INF/web.xml file has not been configured with the USS and Catalog URL's after the upgrade.

Resolution:

Please help us improve!

Will this information enable you to resolve your issue?

Please tell us what we can do better.

{{feedbackText.length ? feedbackText.length : '0'}}/255

{{status}}

Not what you were looking for?

Search Again >

Product Information

Support by Product >

Communities

Join a Community >