Sysid specified in the Configuration File already exists within the CCI network when configuring CCI for CA Output Management Web Viewer 12.1

Document ID:  TEC1657156
Last Modified Date:  06/07/2017
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Products

  • CA Output Management Web Viewer

Releases

  • CA Output Management Web Viewer:Release:12.1

Components

  • OUTPUT MGMT WEB VIEWER - HP/UX:WBVHP9
  • OUTPUT MGMT WEB VIEWER - HP/UX IA64:WBVHPI
  • CA OUTPUT MANAGEMENT WEB VIEWER FOR ALL PLATFORMS:WBVLUW
  • OUTPUT MGMT WEB VIEWER - LINUX ZSERIES:WBVLXZ
  • OUTPUT MGMT WEB VIEWER - MAC:WBVMAC
  • OUTPUT MGMT WEB VIEWER - AIX:WBVRS6
  • OUTPUT MGMT WEB VIEWER - SUN SOLARIS:WBVSOL
  • OUTPUT MGMT WEB VIEWER - WINDOWS:WBVWIN
  • OUTPUT MGMT WEB VIEWER - LINUX PC:WBVX86
Question:

What am I getting error message:
Sysid specified in the Configuration File already exists within the CCI network when configuring CCI
for CA Output Management Web Viewer 12.1?

Here is the output:

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Testing connection...

Connection failed.

Failure in CCIClient.init()
Return code = 0x0008
Primary RC = 0x0008
Secondary RC = 0x0080
Detail RC = (none)
Error text = Sysid specified in the Configuration File already exists within the CCI network

Environment:
CCISSL CCITCP
Answer:

The error message is saying that the value specified for the [CCI (Common Communications Interface) Client System ID ] is already in use.  This Client System ID is an name for the Web Viewer Server that is unique in the first 8 characters. It is not a network name; it is a name that you create for the server.

Specify a new unique value for the [CCI (Common Communications Interface) Client System ID ]. 

Additional Information:

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