In Notification "Action Item (Process) - New action item", the link "Link to the Idea Property Page" is not translated.

Document ID:  TEC1589901
Last Modified Date:  06/08/2017
{{active ? 'Hide' : 'Show'}} Technical Document Details

Products

  • CA PPM

Releases

  • CA PPM:Release:15.1
  • CA PPM:Release:14.4
  • CA PPM:Release:14.3

Components

  • CA PPM SAAS BUSINESS PROCESS MANAGEMENT INTERNAL ONLY:ODBPM
  • CA PPM BUSINESS PROCESS MANAGEMENT INTERNAL ONLY:PPMBPM
Problem:

In Notification "Action Item (Process) - New action item", the link "Link to the Idea Property Page" is not translated.

Steps to Reproduce:

1. Create Process: my_idea1
Primary Object Idea
Start Option: On-demand

2. Steps:
Start > Send Notification > Finish

3. Step "Send Notification":
Manual Action "Send Notification"

Notification:
Send Notification To 'admin'

Action Item Message:
Subject=Send Notification admin
Assignees=admin

4. Go to Notifications Tab:
Click on "Action Item (Process) - New action item".

Click on the Binoculars Icon for the Notification Body

Click the Links tab and check “Link to the Idea Property Page. Click Add.

The Link is added to the Notification Body. New Notification Body:

This action item has been assigned to you:

Action Item: $[Action Items.subject]
Description: $[actionitem.description]
Creator: $[Action Items.created_by]
Object Name: $[Action Items.object_name]

To access this action item, @[:calendar.actionitemDetails!{odf_pk}~:~:Click Here]

To access the Idea, @[:pma.ideaProperties!:Click Here]


5. Open Idea: nt100.
Go to Processes Tab.
Start Process: my_idea1

6. Login with user admin

7. Go to Organizer - Action Items.
Filter by Closed Action Item
Click on Action Item "Send Notification admin". It takes me to Action Item Details page.

Object link:
Objects nt100.

Click on 'nt100' link. It takes me to Idea: nt100 - Properties - Main - Idea Summary page. The link works OK.

8. Go to Organizer - Notifications Tab.
Filter by Show: Action Items

Message shows:

This action item has been assigned to you:

Action Item: Send Notification admin
Description: Send Notification admin
Creator: Administrator, PPM
Object Name: nt100

To access this action item, Click Here

To access the Idea, @[:pma.ideaProperties!:Click Here NT]

10. Observe Link for To access the Idea

Expected Result: 
The Link To Idea Property Page that I created in the Process Notification tab should work. It shows:
To access the Idea, Click Here. 

Actual Result: 
The Link To Idea Property Page that I created in the Process Notification tab does not work. It shows:
To access the Idea, @[:pma.ideaProperties!:Click Here NT]

Cause:

Caused by DE32854

Resolution:

Fix is available in 15.3.

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