Performance report designer report doesn't show more than five rows of data

Document ID:  TEC1543467
Last Modified Date:  06/06/2017
{{active ? 'Hide' : 'Show'}} Technical Document Details

Products

  • CA Unified Infrastructure Management

Releases

  • CA Unified Infrastructure Management:Release:8.5
  • CA Unified Infrastructure Management:Release:8.47
  • CA Unified Infrastructure Management:Release:8.31

Components

  • UNIFIED INFRASTRUCTURE MGMT:CAUIM
  • UIM - QOS_PRROCESSOR:UIMQOS
  • UIM - UMP:UIMUMP
Issue:

While working with performance reports designer to get the multiple values in a single report, could not able to fetch more than five rows of data in pdf.

Environment:
UIM: 8.31, 8.4, 8.47 and 8.5
Cause:

Defect resolved in UIM/UMP 8.5.1

Resolution:

Resolution: 

Hotfix: ump_qoschart_8.5.0_HF1.zip

https://www.ca.com/us/services-support/ca-support/ca-support-online/product-content/recommended-reading/technical-document-index/ca-unified-infrastructure-management-hotfix-index.html#UIM_Probe

 

Follow the below steps to apply the fix:

1. Deactivate wasp probe in UMP Robot. 

2. In UMP Robot, move <UIM>/probes/service/wasp/work/* to backup folder. 

3. In UMP Robot, move <UIM>/probes/service/wasp/webapps/* (Folders Only) to backup folder. 

4. Add the hotfix to archive. 

    File name: ump_qoschart_8.5.0_HF1.zip 

    (*) If you get "override existing archive ?" prompt, proceed with Yes. 

5. Deploy the package to UMP Robot. 

6. Verify the below file in UMP Robot have been updated. 

    <UIM>/probes/service/wasp/webapps/qoschart.war 

7. Activate wasp probe in UMP Robot. 

8. Cleared browser cache and verify the problem. 

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