We have UMP setup for access from public IP address. We get an error when trying to access new CABI dashboards from public name space.

Document ID:  TEC1463001
Last Modified Date:  08/10/2017
{{active ? 'Hide' : 'Show'}} Technical Document Details

Products

  • CA Unified Infrastructure Management

Releases

  • CA Unified Infrastructure Management:Release:8.51
  • CA Unified Infrastructure Management:Release:8.5
  • CA Unified Infrastructure Management:Release:8.47

Components

  • UIM - CABI:UIMCBI
  • UNIFIED INFRASTRUCTURE MGMT:CAUIM
Introduction:

We have setup our UMP with access from public IP / name space.
When we try to access the new CABI dashboards we are getting an error as it is pointing to the internal IP address of the CABI Server.
How do we change the link to point to the external IP  address / Public FQDN name so this can work from outside out network?

 

Environment:
UIM 8.47 - 8.51 UMP 8.47 - 8.51 UIM CABI 1.0 -2.0 -3.0
Instructions:

Go to Setup of the cabi probe and add (or modify it, if it already exists) the key cabi_url with the value https://<CABI_Server_IP or hostname>:<port>/cabijs where <port> is the HTTPS port.

Change the above to the external DNS information or IP.

 

https://docops.ca.com/ca-unified-infrastructure-management/8-5-1/en/installing-ca-uim/install-or-upgrade-ca-business-intelligence-with-ca-uim#InstallorUpgradeCABusinessIntelligencewithCAUIM-CABIServerFirewallRules

NOTE:
if from the internal network you can not reach the external FQDN or IP address you will now get an error on the internal network.
There is no way currently to have both setup.

Please help us improve!

Will this information enable you to resolve your issue?

Please tell us what we can do better.

{{feedbackText.length ? feedbackText.length : '0'}}/255

{{status}}

Not what you were looking for?

Search Again >

Product Information

Support by Product >

Communities

Join a Community >