When launching Javelin, I am receiving the following error messages: "License Key Invalid. Press OK to continue." and "No valid license was found. Please enter new activation key."
This error message means that Javelin cannot find and validate your TDM license.
To resolve this, you will need to paste your TDM license key into the text box.
If you do not have a TDM license, or yours is currently expired, follow the directions outlined in this document to receive a new one: https://support.ca.com/us/knowledge-base-articles.TEC1469466.html
If you experience any further licensing issues, please open a support case on https://support.ca.com/irj/portal/newhome or call customer support at one of these numbers http://www.ca.com/us/services-support/ca-support/contact-support.html.
If you experience any further Javelin issues, please review our documentation:
- Javelin: https://docops.ca.com/ca-test-data-manager/4-2/en/javelin
- Javelin Troubleshooting: https://docops.ca.com/ca-test-data-manager/4-2/en/javelin/javelin-troubleshooting