Unable to access ITAM BOXI reports
Step 1 : Install SQL Server Native client on the BOXI server.
Step 2: Login to Universe Designer -> tools->connections->New connection
a. Provide a Connection Name.
b. Select Microsoft -> MS SQL Server 2012->OLE DB Provider.
c. Provide the valide user name, Password, Database server name, Name of the Database(ex:MDB)
d. Connection PoolMode: "Select Disconnect After Each transaction"
e. Click finish to finish the process.
Step 3 : File -> Import -> CA IT Asset Manager.
Step 4: File -> Paramater -> Connection: Select the connection which is created under Step 2.
Click on Edit and complete the wizar as per Step2.
Step 5 : File -> Save.
Step 6 : File -> Export.