Indirect Time Entry option is missing even though the resource is allocated to projects and have the rights to enter time.

Document ID:  TEC1435526
Last Modified Date:  08/02/2017
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Products

  • CA PPM

Releases

  • CA PPM:Release:14.2
  • CA PPM:Release:14.3
  • CA PPM:Release:14.4
  • CA PPM:Release:15.2
  • CA PPM:Release:15.1

Components

  • CA PPM SAAS TIME MANAGEMENT INTERNAL ONLY:ODTMM
  • CA PPM TIME MANAGEMENTINTERNAL ONLY:PPMTMM
Introduction:

'New Indirect Row' button in timesheets is used for entering indirect time entries by resources.

In Administration  - Timesheet Options, there is a check to disable indirect time entries so make sure the check box is not enabled if the resources are supposed to enter indirect timesheets.

Checkbox option.JPG

Question:

Why is the 'New Indirect Row' missing in the timesheet page for all users? The users have all the required rights in the system to enter time and is also allocated to projects.

button missing.JPG

 

Answer:

For Indirect Time Entries to be enabled, there should be atleast one charge code in the system which is Open for Time Entry because the description field cannot be left empty while entering indirect time entries. The description field is the list of charge codes in the system which are Open for Time Entry.

indirect button.JPG

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