SNMPCOLLECTOR - New Device Certification Request Process

Document ID:  TEC1355707
Last Modified Date:  07/06/2017
{{active ? 'Hide' : 'Show'}} Technical Document Details

Products

  • CA Unified Infrastructure Management

Releases

  • CA Unified Infrastructure Management:Release:8.47

Components

  • UIM - SNMPCOLLECTOR:UIMSNC
Introduction:

Please see the attached file, called 'SNMPCOLLECTOR Device Cert.zip' - SNMPCOLLECTOR Device Cert.zip

Inside, you'll find a text file with instructions on how to collect all the information CA will need to create the certification request. 

 

Please work through the instructions and provide the information requested in the zip file. 

Contact CA Support know if you have any troubles or questions working through the guide.

Environment:
This will generally require the latest versions of UIM and SNMPCOLLECTOR.
Instructions:

Support will need at least the three following items to create a device certification request:

 

1. CUSTOMER DETAILS

CA will need customer details like contact information, device model, etc.

Fill out the 'Information_Needed.txt' file in the zip.

 

 

2. SAPWALK UTILITY OUTPUT

Open the SAPWALK UTILITY folder to run the utility.

There will be a version for Windows (the zip file), Solaris, and Linux 32 and 64 bit.

Check out the readme file for instructions on how to actually run the utility.

This utility can also be found here on the SNMPC Device Support Website

 

 

3. MetricsToMonitor spreadsheet filled out

Open the MetricsToMonitor.xlsx file in this folder and fill out the corresponding fields.

This includes device specific information like OIDs, Object Name, etc.

 

 

Once you have the above information/files prepared, attach them to your Support Ticket.

The UIM Support Device Cert team will review this and let you know if any additional information is required.

Additional Information:

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