CA SAM | Unable to bulk upload Metric Hints-Usage

Document ID:  TEC1299567
Last Modified Date:  11/02/2017
{{active ? 'Hide' : 'Show'}} Technical Document Details

Products

  • CA IT Asset Manager

Releases

  • CA IT Asset Manager:Release:14.1
  • CA IT Asset Manager:Release:17.0
  • CA IT Asset Manager:Release:12.9

Components

  • CA SOFTWARE ASSET MANAGER:CASAM
Issue:

Using Exchange>Data Exchange>Import

Table: Metric engine Hints (me_hints)

Selecting *Specification link to view the fields required 

Environment:
All
Cause:

Fields are Mandatory when they are not -
(import_account_id, Import_org_level_2_id, and import_product_path_id)

The fields are marked as Mandatory and XOR which means just one of each XOR is mandatory and not all.

It's a bit unclear but no wrong.

Resolution:

Importing Metric Engine hints can be problematic. 

The Recommendation is to first do a 'manual' entry of a Metric engine hint.

Afterwards search and Export the record so you can see the data and format that is required for the full import.

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