What is the process to revoke Tenant Admin Access?

Document ID:  TEC1221698
Last Modified Date:  08/06/2017
{{active ? 'Hide' : 'Show'}} Technical Document Details

Products

  • CA PPM

Releases

  • CA PPM:Release:14.1 On Demand
  • CA PPM:Release:14.2 On Demand

Components

  • CLARITY ON DEMAND INFRASTRUCTURE & MAINTENANCE:ODEVCL
Introduction:

How to request for revoking tenant admin access

Question:

What are the Prerequisites needed to revoke tenant admin access?

Environment:
All
Answer:

 Please make sure you have the following information while creating a case with support.

 1) Approval from Primary Support Contact (PSC)

 2) User details (Full name)

 3) OD Portal user IDs (email) to whom the tenant administrator access should be revoked

 4) Environment URL

 

 

 

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