Unable to import the new release of the Master catalog for CA SAM using the Web interface. The import is hanging at different steps.
In import log we can see
2017-02-27 03:01:43 104 MB INFO end import, duration: 32856.401 s, peak memory: 278 MB
N.B. :When the import is run using CRONJOB, it is executed successfully.
In IIS , there is timeout in FastCGI Activity, Idle and Request set to 36000 by default. This timeout value is too low for the import process to complete.
The solution is to change the IIS default setting for time out.
1) Set Idle time to 0 for DefaultAppPool
2) Set CGI Time out to 1.00:00:00
3) Set FastCGI Activity, Idle and request timeout to 72000