Is it possible to recover deleted CA Business Intelligence (CABI) reports?

Document ID:  TEC1188669
Last Modified Date:  07/31/2017
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Products

  • CA Service Desk Manager

Releases

  • CA Service Desk Manager:Release:14.1
  • CA Service Desk Manager:Release:12.9 CA SDM
  • CA Service Desk Manager:Release:12.7 CA SDM

Components

  • UNICENTER SERVICE DESK RXX:USRD
Question:

Is it possible to recover deleted CA Business Intelligence (CABI) reports or do the reports need to be recreated?

Environment:
CA Service Desk Manager 12.9, 14.1 and 17.0 CA Business Intelligence 4.1
Answer:

There is no feature to recover deleted CABI reports.

Unless there is a backup of the reports that can be restored, it is necessary to re-create the lost reports.

We strongly recommend to take a backup of CABI reports at regular intervals

Additional Information:

How to create a backup .BIAR file in CA Business Intelligence (CABI) 4.1 SP3


https://support.ca.com/us/knowledge-base-articles.tec1198823.html

 

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