The login button is greyed out or the content page does not look correct when using Internet Explorer 11 -- IE 11 and Jasper Reports 6.3

Document ID:  TEC1165396
Last Modified Date:  07/10/2017
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Products

  • CA Spectrum

Releases

  • CA Spectrum:Release:10.2
  • CA Spectrum:Release:10.2.1

Components

  • JASPERSOFT FOR CA SPECTRUM:SPCJSP
  • REPORTING:SPCRPT
Problem:

When using IE 11 and Jasper Reports 6.3 either the login button is grayed out or once you are logged in the page formatting looks incorrect.

Cause:

This is due to a setting on the Jasper server

Workaround:

Force the Edge mode for IE by modifying the following section in the <Tomcat Install Directory>/WEBAPPS/JASPERSERVER-PRO/WEB-INF/decorators/decorator.jsp file on the JasperSoft Server: 

 

<!-- 

<meta http-equiv="X-UA-Compatible" content="IE=8"/> 

--> 

Uncomment this section, and then set content to "IE=Edge" instead of "IE=8". 

 

<meta http-equiv="X-UA-Compatible" content="IE=Edge"/> 

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