We recently upgrade from SAM 4.1.5 to SAM 4.2.2. We have a new cron job, process queued requests, and it's set to disabled. Should it be enabled?

Document ID:  TEC1083444
Last Modified Date:  08/03/2017
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Products

  • CA Software Asset Manager
  • CA IT Asset Manager

Releases

  • CA Software Asset Manager:Release:12.9
  • CA IT Asset Manager:Release:14.1
  • CA IT Asset Manager:Release:17.0

Components

  • CA SOFTWARE ASSET MANAGER:CASAM
  • CA Asset Portfolio Management:ARGIS
Issue:

We recently upgraded from SAM 4.1.5 to SAM 4.2.2. We have a new cron job, process queued requests, and it's set to disabled.  Should this cron job be enabled? 

Environment:
CA Software Asset Manager, 4.2.0 and higher
Resolution:

It is normal to have this cron job set to 'disabled' after an upgrade.   Process queued requests is an optional cron job, ONLY used if you have the CA SAM Flow Control module installed.   Leave the process queued request cron job disabled if you are not using the CA SAM Flow control module. 

 

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