Can you set a recurring schedule start/end date on a CA Service Desk Manager Change Order?

Document ID:  TEC1071241
Last Modified Date:  08/03/2017
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Products

  • CA Service Desk Manager

Releases

  • CA Service Desk Manager:Release:14.1
  • CA Service Desk Manager:Release:17.0

Components

  • UNICENTER SERVICE DESK RXX:USRD
Question:

Is it possible to set a recurring schedule start/end date on a CA Service Desk Change Order? For example set the schedule start date for every Wednesday at 09:00AM?

Environment:
CA Service Desk Manager r 12.9, r14.1, r17
Answer:

It is not currently possible to set recurring schedule start/end date on a CA Service Desk Change Order.

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