ITPAM processes started to fail and decided to stop ITPAM services on 4 nodes
ITPAM service starts and after a while it goes down
runtime DB ok, no error messages seen
Reviewed c2o.log and found this entry:
20:06:08,476 ERROR [org.jgroups.protocols.TCPPING] [ main] failed creating initial list of hosts
The client confirmed that this server did no longer exist
-we stopped the CA PAM service for the node1(the node in error)
-we moved folders out of the PAM server\c2o directory (tmp, scripts, data, .recovery, work, wrappers).
-we restarted the CA PAM service – problem remains
Then we reviewed the properties.table of CA PAM data base and found the entry for CORPPAMU001.company.com
-client confirmed that a actual DB backup exist
-we deleted the row in error of the properties table for CORPPAMU001.company.com
-we moved again folders out of the PAM server\c2o directory (tmp, scripts, data, .recovery, work, wrappers).
-We started the CA PAM service again
The CA PAM node started up and client could login.