SS bootserver state = "not answering PXE requests"

Document ID:  TEC1028905
Last Modified Date:  07/06/2017
{{active ? 'Hide' : 'Show'}} Technical Document Details

Products

  • CA Client Automation

Releases

  • CA Client Automation:Release:12.8
  • CA Client Automation:Release:12.8 Feature Pack 1
  • CA Client Automation:Release:12.9
  • CA Client Automation:Release:14.0 SP1
  • CA Client Automation:Release:14.0

Components

  • CA Client Automation:BITCM
  • CA Software Delivery:TNGSDO
  • DESKTOP AND SERVER MANAGEMENT:DTSVMG
Issue:

After upgrading the Domain Manager and the Scalability Servers from 12.9 to 14.0 SP1, the Boot Server on the Scalability Server shows the following status:

'SS bootserver state = "not answering PXE requests" .

Boot server was working prior to the upgrade. 

The error can also happen when installing a new 14.0 SP1 scalability server.



Environment:
CA Client Automation - All Versions
Resolution:

In ITCM The "Default Computer Policy" has a setting /Scalability Server/OSIM/ManagedPC/Server/Disable PXE service at start =true.

Modify this policy and set it to 'False'. Wait for sometime for the policy configuration to be propagated down to the Scalability Servers.

 

 


 

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