Computer Associates International, Inc. (CA) is continually working to improve our software and services to best meet the needs of our customers. With CA's recent announcement of the general availability of Unicenter Management for Web Servers, 5.0, we would like to take this opportunity to review the support schedule for currently supported releases of MasterIT Advanced Edition, MasterIT for Web Servers Enterprise Edition and Unicenter Management for Web Servers (formerly known as Unicenter TNG Web Management Option).
With the announced availability of Unicenter Management for Web Servers, 5.0, support for Releases 2.0, 3.0 & 3.1 as well as all versions of MasterIT Advanced Edition and MasterIT for Web Servers Enterprise Edition are now scheduled to be discontinued as of 12/02/2005.
If you have not yet upgraded to Unicenter Management for Web Servers 5.0, we urge you to do so as soon as possible so you can take full advantage of the latest new features and enhancements this release has to offer - such as Enhanced Scalability, Out-of-the box Web-based reports, Historical performance data collection, Web services monitoring capabilities and Self-configuring Web server agents. For additional information on Unicenter Management for Web Servers, please visit the Unicenter Management for Web Servers pages at http://SupportConnect.ca.com.
CA would like to help make your upgrade to the latest release of Unicenter Management for Web Servers as straightforward and successful as possible. Therefore to assist you, we are offering the following:
When you are ready to request your upgrade or to obtain more information about Unicenter Management for Web Servers, 5.0, in North America please call 1-800-841-8743. You can also download the upgrade at http://SupportConnect.ca.com using electronic delivery. If you need additional information on the upgrade, contact your local account representative. If you are outside of North America, please call your local account representative or the local CA office.
If you have any questions regarding the support schedule, please contact Unicenter Management for Web Servers Technical Support at https://Support.ca.com.
We look forward to continuing our successful partnership with you. Your success is very important to us.